Returns

Returns and exchanges must be made within 30 days of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase. 

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

An item that is not in its original condition or is damaged or missing parts for reasons other than our error.

Any item that is returned after 30 days of purchase.

Refunds (if applicable)

Once your return is received and inspected, you will receive email notification of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within fourteen (14) days.

Late or missing refunds (if applicable)

If you haven’t received your refund check with your bank or credit card company; it may take some time before your refund is officially posted.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at: service@elementalboutique.com and return your item to:
Elemental Boutique
ATTN: Returns
2711 West Market Street, No. 13232
Fairlawn, OH 44333.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, a refund will be made to the original payment method.

Shipping

To return your product, you should mail your product to:
Elemental Boutique
ATTN: Returns
2711 West Market Street, No. 13232
Fairlawn, OH 44333.

You will be responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $75, you should use a shipping service that includes tracking and/or purchase shipping insurance.

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